Business Impact Analysis (BIA)
Business Dictionary.com defines Business Impact Analysis as:
Management-level analysis aimed at identifying a firm's exposure to sudden loss of critical business functions and supporting resources, due to an accident, disaster, emergency, and/or threat. BIA involves assessing both financial and non-financial (customer service, market confidence, creditor or supplier confidence) costs during
business disruption and business restoration periods.
It further defines Analysis as:
Examination of data and facts to uncover and understand cause-effect relationships,
thus providing basis for problem solving and decision making.
Pinnacle Business Concepts, Inc. approaches “Business Impact Analysis” by examination of data and facts to uncover and understand cause-effect relationships as related to the twelve key business processes. It is through the cause and effect relationship of these twelve processes that today’s business leaders come to understand the data and facts within the four decision domains: who their customers are, what product/services customers demand, what processes are necessary to provide those products/services and what resources are necessary to implement the processes. Causally through these four decision domains the business derives financial success. The Pinnacle Business Concepts BIA measures the impacts of failure at each of the process and domain levels.